Privacy And Security

We take your privacy and security very seriously. We take measures to ensure a very high level of security for your online purchases. We utilize 128-bit secure encryption software (SSL) in our checkout process. This software encrypts all your personal or financial information over the internet. Our website address is: https://www.carolchaney.com.au

How are cookies used?

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and retain certain information.

We use cookies to understand and save your preferences (such as items you have placed in your shopping cart) for future visits and compile aggregate data about the site traffic and site interaction so we may better offer site experiences and tools in the future. We may contract with third-party service providers to assist us in better serving our site visitors.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. We take your privacy very seriously.

How do we use the information gathered?

Any of the information we collect from you may be used in one of the following ways:

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason other than for the express purpose of delivering the purchased product or service requested.

To send periodic e-mails

The e-mail address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional Ratio news, updates, promotions, related product information, etc. We do not send frequent emails, but if at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.

Do we disclose information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. However, this does not include trusted third parties who assist us in operating our website, conducting our business, or providing service to our customers, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect the rights, property, or safety of ourselves or others. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

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